Sr. Associate, Learning Designer – Capital One – New York, NY

DescriptionNYC 299 Park Avenue (22957), United States of America, New York, New York

Sr. Associate, Learning Designer

The Learning & Development team is seeking a teammate to join us as an Instructional Designer. In this role, you will curate and develop best-in-class learning experiences. You will form partnerships with internal clients and stakeholders along with Enterprise Learning to drive learning initiatives in support of our associates’ development. We’re looking for a talented individual who is customer-driven, learner-focused, and has the ability to deliver stellar results.

The ideal candidate has excellent instructional design skills, strong attention to detail, the ability to work autonomously, and to manage multiple projects effectively while working in a fast-paced environment. If you are passionate about empowering associates with the skills to be their best, read on!


  • Work collaboratively with peers, Learning partners and stakeholders to ensure learning touchpoints are cohesive across the end-to-end experience
  • Conduct training needs assessments by reviewing data, performing user research, and identifying how learning should be implemented
  • Increase the effectiveness of learning solutions by identifying and recommending format/modalities that create an optimal learning experience
  • Design and curate high quality, memorable content, including (but not limited to) measurable learning objectives, leaders and participant materials and tools using modalities such as e-Learning, blended and instructor led training deliverables
  • Design experience that leverages multimedia assets, including: images, audio and video clips, web pages, and other graphical content
  • Design and deliver using Google tools, Zoom, and other technology highlighted and used by our Enterprise Learning team (i.e., our Learning Experience Platform Hive, our Learning Management System One Learn)
  • Create behaviorally-based assessments and evaluation methods
  • Engage with project team members to enable clarity of goal; conduct on-going reviews to ensure outcome is on track to meet client needs
  • Lead Train-the-Trainer activities to review content
  • Consult with clients and stakeholders on performance improvement and learning strategies to gain buy-in
  • Manage multiple learning initiatives simultaneously

Our ideal teammate is someone who:

  • Is collaborative, positive, and solutions oriented with an ability to navigate the organization
  • Utilizes innovative practices to influence the overall learning and development (L&D) landscape
  • Works with new technology and is engaged with L&D tech trends and best practices
  • Owns their work, drives efficiencies and delivers exceptional experiences with a constant eye towards improvement
  • Growth oriented, with the optimistic mindset to continuously learn and improve themselves
  • Able to dig into details and understand the big picture

Basic Qualifications:

  • Bachelor’s Degree or military experience
  • At least 2 years of experience designing curriculum or programs using a blended learning design and modern learning theories and models
  • At least 2 years of experience designing and developing a variety of learning solutions for digital, virtual and classroom settings
  • At least one year of experience with Google Suite

Preferred Qualifications:

  • Master’s Degree in Learning Design or Instructional Design or Educational Technology
  • At least 2 years of experience with Articulate 360
  • At least 1 year of experience working with an agile team of designers and developers
  • At least 2 years of experience in training design, development and delivery experience
  • At least 2 years of experience leveraging design thinking and human centered design methodologies to solve problems

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Job Information

  • Job ID: 58023077
  • Location:
    New York, New York, United States
  • Position Title: Sr. Associate, Learning Designer
  • Company Name: Capital One
  • Job Function: Other
  • Job Type: Full-Time

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