The Manager of Organizational Change Management will play a key role in ensuring projects that involve change initiatives meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance. The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes.
Develop and manage change management activities to support achieving business goals through business and technology changes across Stericycle this will include but not be limited to Stericycle’s business transformation program, along with additional enterprise business change initiatives.
Key Job Activities:
Develop and manage organizational change managements plans in support of business, technology, cultural and/or system changes including. Initiatives may include ERP (SAP) business transformation initiatives, process improvements, leadership/cultural initiatives.
Project manage the tactical deployment of change management plans for multiple business initiatives.
Oversee key deliverables for each project that includes communications, stakeholder management, change readiness and change leadership. These plans will include key change tools/activities including sponsorship, stakeholder management, communications, training, change, and adoption management.
Identify business partners and manage the ongoing relationship with partners including periodic assessment of business needs, change impacts, change readiness. Will work with data to update plans, activities and provide periodic readouts to the business on change initiatives, stakeholders, readiness and adoption.
Manage a team of professionals and/or consultants to support the change initiatives and plans for various plans throughout the organization.
Provide additional change guidance and consultation as required and requested. Complete additional duties as assigned.
Other duties and responsibilities, as assigned.
Experience (North America & LATAM):
Required Education: Bachelor’s degree or equivalent experience in Organizational Change, Communication or Business Administration.
Preferred: Certification in a change management methodology (Prosci, Bridges, Kotter, ChangeFirst), and/or Certified Change Management Professional (CCMP).
7+ years of experience in Organizational Change Management or related area with proven management experience.
Extensive understanding of business process design and experience using a System Development Lifecycle Methodology.
Significant experience in assessing change management needs and designing communications, change, training and leadership alignment activities and programs with a targeted outcome and business result.
Ability to create, analyse, and evaluate enterprise and functional impacts of change.
Knowledge of current technology developments and trends; practical project management capabilities.
Ability to develop good working relationships with business area management and other team members.
Excellent communication skills (written and verbal).
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.
- Job ID: 58006089
Leeds, United Kingdom
- Position Title: Manager Organizational Change Management
- Company Name: Stericycle
- Job Function: Other