Director of Flex Experience – Haas School of Business – University of California, Berkeley

Director of Flex Experience (4576U), Haas School of Business 19074

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world’s leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Application Review Date

The First Review Date for this job is: June 10, 2021

Departmental Overview

UC Berkeley’s Haas School of Business offers a unique opportunity to champion new ideas, collaborate across boundaries, and continually learn in a workplace committed to increasing diversity and creating a welcoming environment for all. Our distinctive culture is captured within our four Defining Leadership Principles: Question the Status Quo, Confidence Without Attitude, Students Always, and Beyond Yourself. These principles distinguish Berkeley Haas as a unique environment, conducive to teamwork, collaboration, and career growth.

For more information about the Haas School of Business visit:


Applying advanced student services concepts, provides the most complex student services to the organization’s management, faculty and students.

  • Serve as the principal contact for up to 170 Evening/Weekend MBA Flex Cohort students. Respond to inquiries from Flex Cohort students, faculty, MBA program staff, and other campus offices regarding program requirements and requests for assistance. Communicate regularly with students and faculty regarding program updates, events, scheduling, and other matters of importance.
  • Develop strategic initiatives and ideas to enhance the Flex Cohort student experience, both inside and outside of the classroom. These initiatives should include the development of technological solutions designed to improve the student experience.
  • Oversee the planning and development of all aspects of Flex Cohort signature student experience events, including Flex Cohort orientation, Leadership Communications immersive weekend, and second year Flex Cohort launch. Responsibilities include working with faculty and staff to develop themes, programs, and content; leading all planning and execution on co-curricular activities and logistics (hotel, catering, outside vendors); lead and coordinate staff, student volunteers, and alumni to support the execution of these events unique to Flex Cohort students
  • Coordinate with the Director of Student Experience on the development, planning, and execution of the Mid Program Academic Retreat and third year leadership retreat, including faculty engagement and planning; plan and manage logistics (hotel, catering, outside vendors); lead and coordinate staff, student volunteers, and alumni to support the execution of the academics and student experience
  • Create and implement new and exciting extracurricular activities to enhance the Flex Cohort student experience. Key aspect of this will be to develop ways to have the student populations from the different EWMBA cohorts to interact together.
  • Plan and coordinate workshops, field trips, and guest speakers that support the curricular goals of the Flex Cohort program.
  • Serve as advisor and mentor to Flex Cohort student leadership officers. Actively engage with students and participate in student activities.
  • Maintain relations with the University’s Graduate Division and all other central campus units that provide student services, in addition to the Evening and Week-end MBA program staff and faculty.
  • Maintain comprehensive understanding of University and School policies.
  • Department/School/College Policies: Advises Assistant Dean and dean’s office on the formulation of Evening & Weekend MBA Flex Cohort program policy by advising them on areas needing clarification and identifying solutions; analyzes the consequences of organization’s academic policies and recommends new or changed policies; recommends solutions to organization’s problems without precedent.

Academic Advising: Identifies and refers for resolution intricate student issues / grievances such as alleged discrimination, complex grade dispute issues, and students’ personal crises; recommends petition exceptions that affect the requirements of multiple departments; facilitates new course approval through interaction with the Coordination of College Policy, Academic Senate, or similar organization. Advises faculty on departmental/school/college and university policies and procedures; reviews students’ progress and advises students and faculty on requirements for degree/program completion; identifies students with progression problems and recommends interventions; devises curriculum planning in collaboration with chair/dean and faculty, and with other departments. Academic Planning and Support within the EWMBA Program, including:

  • Management of Flex Cohort student enrollment through the Online Registrar system, including bidding and waitlist process.
  • Participates in planning Flex Cohort academic curriculum in collaboration with Executive Director to ensure students’ progress through course sequences, avoid conflicts, and ensure compliance with campus-wide policies
  • Determines Flex Cohort course scheduling needs for student progression to graduation. Monitors class and student interest as well as enrollments to most efficiently use resources.
  • Supports Flex Cohort faculty in all aspects of curriculum delivery. Work with faculty to order/coordinate delivery of books and course packets/readers for classes.
  • Respond to inquiries from faculty and GSIs regarding course information, updates, scheduling, evaluations and other matters of importance
  • Serves as advisor and mentor to student academic committees.
  • Serves as point person for all Flex Cohort relations with Office of Registrar, Billing & Payment Services, Summer Sessions, and Graduate Division.
  • Course Scheduling: Devises Flex Cohort course schedules in collaboration with chair/dean and faculty, and with other departments, to ensure students’ progress through course sequences, avoiding conflicts, and ensuring compliance with campus-wide policies.

Supervise staff

  • Currently does not have any staff. As cohort grows, will be responsible for hiring & training staff to support the cohort.
  • Supervise staff who will take up Academic Advising, Program Management, and Student Experience planning and execution for the Flex Cohorts.
  • Responsible for performance and day-to-day duties of staff.

Professional Learning and Growth

  • Embraces the principle of being a “student always” by engaging in opportunities for training, workshops, seminars, continuing education pertinent to the position, or at the suggestion of the supervisor.
  • Actively contributes to a team environment that fosters and promotes a culture of diversity, equity, inclusion, and belonging (DEIB) within the unit and at Haas.
  • Engages in ongoing education to promote diversity, equity, inclusion & belonging by completing University sponsored certifications & training sessions (Ie: MEP Workshop, Implicit Bias Certification, LinkedIn Learning workshops, and other workshops & seminars offered by the University or Haas, as they are made available) or by engaging in external seminars & resources related to DEIB.
  • Exemplifies Haas Defining Principles: students always, confidence w/o attitude, question the status quo, and beyond yourself.

Required Qualifications

  • Advanced knowledge of advising and counseling techniques.
  • Advanced verbal and written communication skills.
  • Excellent problem identification and reasoning by demonstrating skills in developing original ideas to solve problems, make improvements to processes and procedures, and use of persuasion and leadership.
  • Skills in project management, social perceptiveness to be aware of others’ reactions and understanding why they react as they do.
  • Demonstrated proficiency in Word, Powerpoint, Excel, and Google Productivity Suite applications.
  • Excellent interpersonal skills, demonstrating a desire to promote diversity, equity, inclusion and belonging to establish and maintain positive & professional working relationships with colleagues, students and team members.
  • Exemplifies Haas Defining Principles: students always, confidence w/o attitude, question the status quo, and beyond yourself.


  • Bachelor’s degree in related area and / or equivalent experience / training.

Preferred Qualifications

  • Knowledge of or can quickly learn University-specific computer application programs and knowledge of or can quickly learn University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
  • Experience in higher education student services or admissions and/or relevant corporate experience (e.g., marketing, operations, recruiting)
  • Experience in event planning.
  • Experience working in education at the graduate level and/or experience working with professional, executive clientele.
  • Familiarity with MBA programs/students.
  • Experience supervising, leading or mentoring a team of represented and/or professional staff.

Salary & Benefits

This is an exempt, monthly paid position. Annual salary will be commensurate with experience up to $93,900.00

For information on the comprehensive benefits package offered by the University visit:

How to Apply

Please submit your cover letter and resume as a single attachment when applying.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
For the complete University of California nondiscrimination and affirmative action policy see:

To apply, visit

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